Frequently Asked Questions
Everything you need to know about premium athletic equipment.
How do I determine the correct helmet size?
To find your perfect fit, measure the circumference of your head one inch above your eyebrows and consult our comprehensive size chart located on each product page.
What is the typical shipping timeline for custom gear?
Standard orders ship within 3-5 business days. Custom-configured equipment requires specialized assembly and typically ships within 10-14 business days via ground transport.
What is your return policy for performance equipment?
We offer a 30-day return window for unused items in their original packaging. Please note that custom-painted or personalized gear is final sale unless a manufacturing defect is present.
Do you offer team or bulk discounts?
Yes, we provide tiered pricing for schools, leagues, and professional organizations. Please contact our team sales department through the 'Bulk Orders' link for a formal quote.
How should I clean and maintain my sports gear?
Clean exterior shells with mild soap and water only. Avoid harsh chemicals or solvents, as they can compromise the structural integrity of the protective materials.
Are your products covered by a warranty?
All equipment is backed by a one-year limited warranty covering manufacturing defects and material failures under normal playing conditions.